Terms of Service — Counsel Ops

Status notice: Counsel Ops is currently operated as an early-stage, not-yet-registered business. These interim terms apply to work carried out during this period and will be superseded by full terms once the business is formally registered.

1. What Counsel Ops provides

Counsel Ops provides document drafting and workflow support services to legal practices — specifically, first-draft correspondence and related materials prepared for review by a qualified lawyer at your firm. Counsel Ops does not provide legal advice and is not a law firm.

2. Your responsibilities

You confirm that any document or information submitted is either anonymized or that you have the right to share it with us for drafting purposes.
You are responsible for reviewing, editing, and approving any draft before it is sent to a client or relied upon in any way.
You remain solely responsible for the legal accuracy and appropriateness of any final document sent under your firm's name.

3. What Counsel Ops does not do

Does not provide legal advice, legal opinions, or representation.
Does not communicate directly with your clients on your behalf.
Does not guarantee that a draft requires no revision — one revision round is included precisely because review is expected.

4. Fees and payment

Fees are as set out on the pricing page or as agreed directly for a given engagement. Pay-per-document work is invoiced on delivery; monthly plans are billed at the start of each billing period. Specific payment terms will be confirmed in writing before work begins.

5. Turnaround times

Turnaround times (e.g. 48-hour standard, 24-hour priority) are targets based on typical document complexity, not guarantees. Unusually complex or incomplete instructions may extend delivery time; you'll be notified if so.

6. Liability

Because all drafts require your review before use, Counsel Ops's liability is limited to the fees paid for the specific document in question. Counsel Ops is not liable for any consequence arising from a draft that was sent to a client without adequate review. Full liability terms will be finalized once the business is formally registered and appropriate professional indemnity arrangements are confirmed.

7. Termination

Either party may end a monthly arrangement with notice as agreed at signup. Pay-per-document engagements end on delivery of the agreed document and any included revision.

8. Changes to these terms

These interim terms may be updated as the business develops. Material changes will be reflected here with an updated date.

9. Contact

Questions about these terms can be sent to counselops.contact@gmail.com.